Introduction
Fit City Events Pty Ltd (“Fit City Events”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose and store personal information when you interact with our websites, events, forms, social media channels or services. By using our website or engaging with Fit City Events, you agree to the practices described in this Privacy Policy.
Who We Are
Fit City Enterprises Pty Ltd is based in Melbourne, Victoria, Australia. Our website is available at https://www.fitcityevents.com.au
Information We Collect
We may collect personal information including your name, email address, phone number, postal address, emergency contact details, date of birth, gender, payment and transaction information, event participation details, photographs and video footage captured at events, social media handles, and information submitted through forms, surveys or enquiries. We may also collect non-identifiable website usage information such as browser type, pages visited and device information through cookies and analytics tools.
How We Collect Information
We collect information when you register for an event, submit an enquiry, subscribe to updates or newsletters, complete online forms, contact us by email, phone or social media, participate in promotions or surveys, attend one of our events, or browse our websites. Information may also be collected through trusted third-party platforms including event registration providers, payment processors and social media platforms.
How We Use Information
We use personal information to manage event registrations and participation, communicate important event updates, respond to enquiries and support requests, process payments and transactions, deliver marketing communications, improve our events, websites and services, promote events using photography or video content, meet legal and regulatory obligations, and analyse participation trends and event performance.
Marketing & Communications
From time to time, we may send promotional emails, newsletters or event updates relating to Fit City Events and associated events or services. You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Photography & Media
Fit City Events may capture photographs and video footage during events for promotional, marketing and editorial purposes. By attending our events, you acknowledge that your image or likeness may appear in promotional material, social media, websites or future event marketing unless otherwise requested in writing prior to the event.
Disclosure of Information
We may disclose personal information to trusted third parties where reasonably necessary to deliver our services and events. This may include event registration providers, timing and results providers, payment processors, marketing and email service providers, photographers, media partners, contractors, suppliers assisting with event delivery, and government authorities where required by law. We do not sell personal information to third parties.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we take reasonable precautions to safeguard information, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
Cookies & Analytics
Our websites may use cookies and analytics services to improve functionality, understand visitor behaviour and enhance user experience. You may adjust your browser settings to refuse cookies, however some parts of the website may not function correctly if cookies are disabled.
Access & Correction
You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete or outdated. Requests can be made by contacting us using the details below.
Third-Party Links
Our websites may contain links to third-party websites or services. Fit City Events is not responsible for the privacy practices, content or security of those external websites.
Changes To This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.
Contact Us
For any privacy-related enquiries, requests or concerns, please contact:Fit City Enterprises Pty Ltd
Melbourne, Victoria, Australia
privacy@fitcitytours.com.au
